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Videos uploaded by user “Cerna Solutions”
WEBINAR: Building A Service Portal Widget from Scratch
 
58:10
Presentation Slides: http://www.cernasolutions.com/images/webinar/Building_a_Service_Portal_Widget_from_Scratch.pdf ServiceNow's Service Portal is changing the way organizations interact with both employees and customers, making service management automation easier and more accessible. However, in order to customize Service Portal to fit the needs of your unique organization, there are a few things you will need to know first. Watch our webinar, presented by the Portal Guru himself, Jeff Pierce (portalguru.cernasolutions.com), as we take a highly technical look at building a basic widget from scratch, and how to get started on creating a custom experience for your users and your organization. This is a crash course in basic widget development, therefore a basic understanding of HTML, JavaScript, and the ServiceNow platform is recommended. Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Services and Product Info: Service Portal Consulting - www.cernasolutions.com/service-portal/ Service Portal Blog - portalguru.cernasolutions.com
Views: 19709 Cerna Solutions
Taking ServiceNow® Widgets to the Next Level with Google Material Design Lite (MDL)
 
35:52
Slide Presentation: https://cernasolutions.com/images/webinar/webinar_next_level_widgets.pdf Google Material Design Lite (MDL): https://getmdl.io/ Project Files: https://www.cernasolutions.com/wp-content/uploads/2017/11/Webinar-Files.zip Looking for some of that top-shelf UX in your ServiceNow portal? Consider using Google Material Design Lite (MDL) to turn on the wow factor. MDL is Google’s component and style library, used as the standard UX guide for all Google apps and thousands of others around the world. Join us to see a live demo of how easy it can be to include cutting-edge MDL components in your portal, such as Card, Tooltips, and Loading Bar. Viewers will learn how to: - Use Portal Dependencies to include the MDL library in your portal. - Use Angular Providers to create MDL component templates. - Pull it all together in a widget. Presented by: The Portal Guru - Jeff Pierce portalguru.cernasolutions.com Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Services and Product Info: Service Portal Consulting - www.cernasolutions.com/service-portal/ Service Portal Blog - portalguru.cernasolutions.com
Views: 1663 Cerna Solutions
CapIO Overview - Automated Testing for ServiceNow
 
10:25
Discover CapIO - Automated Testing for ServiceNow In this video, we take a look at a few of CapIO's key features, as well as explain how to overcome 4 major obstacles to getting automated testing up and running in your organization, such as: disorganized code repositories and reporting, barriers caused by the need for advanced scripting skills, limited and inefficient execution options, and going beyond functional testing. For more information, go to: www.cernasolutions.com/capio [email protected] 844-804-6111
Views: 971 Cerna Solutions
WEBINAR - Maximizing ServiceNow with Best Practices
 
29:28
In this recorded webinar, we discuss how ServiceNow best practices affect both employee buy-in as well as the efficiency of the tool itself. This includes a closer look at both technical and non-technical best practices, and a number of examples from real world scenarios. We also look at a quick demonstration of Cerna's Best Practice testing tool, which automates the analysis process and generates a pdf report within minutes. See links below for more information. Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Presentation Slides - http://www.cernasolutions.com/images/pdf/webinar91516.pdf Services and Product Info: ServiceNow Consulting - http://www.cernasolutions.com/services/servicenowconsulting ServiceNow Virtual Admin - http://www.cernasolutions.com/services/virtualadminprogram CapIO - http://www.cernasolutions.com/capio
Views: 1766 Cerna Solutions
Preparing Your Next ServiceNow® Upgrade Like a Pro
 
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Slide Presentation: https://www.cernasolutions.com/images/webinar/PreparingYourNextServiceNowUpgradeLikeAPro.pdf Links: CernaDoc - https://www.cernasolutions.com/services/cernadoc/ Best Practice Checker - https://www.cernasolutions.com/services/bestpracticechecker/ CapIO - https://www.cernasolutions.com/products/capio-2/ ServiceNow users know that the best way to get the full benefit of the platform is to keep up-to-date with the latest version. With multiple upgrades coming out every year, it’s important to have a well designed plan to keep your ServiceNow practice at the top of its game. In this webinar, we’ll discuss the proper steps to prepare for an upgrade, tips on how to focus your efforts efficiently, common pain points of recent releases, and how to make your future upgrades even easier. This will include the essential upgrade process, how to test your upgrade effectively, creating useful documentation, and much more. Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected]
Views: 1023 Cerna Solutions
Webinar: Ransomware vs ServiceNow - Fighting the Latest with the Greatest
 
30:27
RansomWare may be trending in the headlines but it is only one of many threats faced by your organization. The Security Operations suite in ServiceNow empowers your operational teams and provides visibility into your company’s environment for eliminating old breaches and being ready for what's next. Join Cerna Solutions on June 15th to learn what you can do to be ready, and what Cerna does to help you see verifiable results. Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Services and Product Info: SecOps for ServiceNow Consulting - www.cernasolutions.com/som GRC for ServiceNow Consulting - www.cernasolutoons.com/grc
Views: 172 Cerna Solutions
An Introduction to ServiceNow Link Generator
 
05:18
Use ServiceNow's often overlooked Link Generator tool to easily create deep links within the ServiceNow application. This can be used to enable service managers to promote user engagement with relevant content outside of your system, as well as improve the user experience within ServiceNow. Cerna Solutions' Will Smith walks you through this simple process, as well as how to overcome a few common obstacles, to help you get started creating and embedding easy to use deep links directly on the platform. sample code used: function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } if (/^https?:\/\//.test(newValue) == false) g_form.setValue('base_url', 'https://' + newValue); if (/\/$/.test(newValue) == false) g_form.setValue('base_url', newValue + '/'); } Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected]
Views: 115 Cerna Solutions
Building Tests with CapIO Recorder |  CapIO™ - Automated Testing Platform for ServiceNow®
 
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See the latest innovation from CapIO™ - Automated Testing for ServiceNow®. Now users of any experience level can contribute to automated testing without the need for scripting or advanced development skills. See how to activate the CapIO Recorder plugin, and start creating tests simply by navigating through ServiceNow. Click here to see the latest CapIO updates - https://www.cernasolutions.com/product-release-update-capio-automated-testing-platform-servicenow-2-3/ Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Services and Product Info: CapIO - https://www.cernasolutions.com/capio
Views: 260 Cerna Solutions
WEBINAR: Product Demo for CapIO - Automated Testing for ServiceNow
 
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Get automated testing under control with CapIO, the Automated Testing Platform for ServiceNow. In this webinar, we offer a detailed demonstration of CapIO in action and show how to overcome common obstacles to implementing and maintaining an efficient automated testing practice within your organization. CapIO makes it easy to create new tests without advanced scripting and ensures that your organization's development is fast, effective, and consistent. Learn more about: - Creating tests with the CapIO Recorder - Multi-Browser Testing - Future Proof Compatibility - Screenshots & Reporting - Unattended Automation - Test Scheduling - Notifications - No-Code / Low-Code / & Pro-Code Test Writing - Test ServiceNow for Forms, Lists, Notifications, Service Catalogue, Knowledge Base, and much more Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Services and Product Info: CapIO - http://www.cernasolutions.com/capio CapIO Overview - http://www.cernasolutions.com/images/pdf/Overview/capiooverview.pdf
Views: 275 Cerna Solutions
WEBINAR - Edge Encryption for ServiceNow - Overcoming the Final Obstacle in Cloud Security
 
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In this recorded webinar, we discuss the latest advancement in ServiceNow's security offering: edge encryption. This includes a review of the encryption options already available for ServiceNow customers as well as the benefits and potential losses involved in edge encryption implementation. This webinar is intended to provide technical information on the requirements and infrastructure required, as well as help to make decisions on whether edge encryption is right for your information. Presented by Jarod Mundt, CISSP. See links below for more information. Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Presentation Slides - http://www.cernasolutions.com/images/pdf/edge_encryption_webinar_handout.pdf Services and Product Info: Security Consulting - http://www.cernasolutions.com/services/security ServiceNow Consulting - http://www.cernasolutions.com/services/servicenowconsulting
Views: 1021 Cerna Solutions
WEBINAR: 5 Essential ServiceNow Enhancements for HR
 
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ServiceNow's Human Resources application is a powerful tool for increasing HR's efficiency, automating processes and overall improving the employee experience. One of ServiceNow's greatest features is the ability to modify and customize the platform for your business's unique needs. In this webinar, we will discuss the most essential enhancements for ServiceNow's HR application, and explain how these changes can have a direct impact on how your HR department operates. Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Services and Product Info: Virtual Admin Services: www.cernasolutions.com/virtualadmin CernaDoc - Documentation for ServiceNow: www.cernasolutions.com/cernadoc Cerna Products - http://www.cernasolutions.com/products Cerna Products - http://www.cernasolutions.com/services
Views: 322 Cerna Solutions
5 Essentials All Great Service Portals Have in Common
 
01:01:31
Slide Presentation: https://www.cernasolutions.com/images/webinar/5_Essentials_All_Great_Service_Portals_Have_in_Common.pdf ServiceNow’s Service Portal lets anyone create a clean and intuitive experience for their users. There are a few key factors that determine whether your company’s portal will engage users or frustrate them. Join us for an in-depth look at 5 essential elements of a great Service Portal experience, and what you can do to ensure that your portal saves your company time, money, and headaches. Presented by: The Portal Guru - Jeff Pierce portalguru.cernasolutions.com Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Services and Product Info: Service Portal Consulting - www.cernasolutions.com/service-portal/ Service Portal Blog - portalguru.cernasolutions.com
Views: 490 Cerna Solutions
WEBINAR: The Agile Guide to Building Amazing Service Portals in ServiceNow®
 
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Learn to manage your Service Portal project like a pro during this webinar with Cerna Solutions. Join Jeff Pierce, the Portal Guru, as he helps to guide you through the key principals necessary to guarantee a great portal project experience for everyone involved. By the end of the webinar, participants will be able to confidently approach all phases of a Service Portal project, such as: Planning, Design, Development, and Maintenance. We discuss: - Defining the definition of “done” - Converting wireframes into a prioritized backlog - Organizing sprints strategically - Managing the relationship between the product owner and the development team - Conducting an effective retrospective Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Services and Product Info: Service Portal Consulting - https://www.cernasolutions.com/service-portal/ Portal Guru Blog - https://www.cernasolutions.com/category/portal-guru-blog/
Views: 409 Cerna Solutions
ServiceNow Demo: Security Incident Response with Threat Intelligence
 
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In this demo we show how Security Incident Response integrates with internal and external tools and applications through the response lifecycle starting at the beginning where incidents are created from various security and monitoring tools, such Q-Radar or LogRythm, feeding data into ServiceNow. As soon as incidents are created ServiceNow automates the prioritization and assignment of incidents to assure that high priority items get swift attention. We review the way Threat intelligence pulls data from open source and paid threat feeds as well as your other security tools such as Tanium to provide enrichment data to security incidents. Combined with automated enrichment through orchestration ServiceNow works to puts all the information required to make an informed and fast decision in one place. We show how response action is determined either through automation based on incident attributes or though analyst input, applying workflow templates to coordinate fast and consistent incident resolution. Workflows can also automate eradication and recovery activities through existing security tools such as Palo Alto or Carbon Black. And finally, we review ServiceNow's robust and dynamic post incident review process that generates a summary of the incident activity and impact. For more information, or to talk with our team about how to get started with Security Incident Response for your organization, contact us at the information below Company Website: https://www.cernasolutions.com Follow us on LinkedIn: https://www.linkedin.com/company/cerna-solutions-llc/ Phone: 844-804-6111 email: [email protected]
Views: 171 Cerna Solutions
Cerna Podcast Live - Talking About Service Portal - With Jeff Pierce, Will Smith, Tanner Kibler
 
01:01:43
Service Portal Services - https://www.cernasolutions.com/service-portal/ Haiku Theory Overview - https://www.cernasolutions.com/images/webinar/Service_Portal_Accelerator_CernaSolutions.pdf Project Information: cernasolutions.com/rest-api-techniques-for-advanced-widget-translation Join the experts at Cerna Solutions as they discuss all things ServiceNow in a video podcast recorded live with attendees. In this episode, hear from a few of our Service Portal specialists as we explore various user experience topics from technical and strategic perspectives. Come to ask questions as well as grow in your understanding of what ServiceNow can do. In this session, we will discuss: - Tips and tricks for translating Service Portals - Why culture matters in portal and application design - Wireframing anything and everything Special Guests: Jeff Pierce - Portal Practice Manager Will Smith – Technical Consultant Tanner Kibler – Technical Consultant Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected]
Views: 261 Cerna Solutions
Webinar: Simple Asset Tracking in ServiceNow (without CMDB)
 
29:24
Asset management is a major undertaking for most businesses, often requiring complex tools such as CMDB and discovery which may take months to correctly implement - or possibly years. The truth is not every organization is ready for these complex systems, and in other cases, it may not be necessary due to ServiceNow's powerful built-in capabilities. In this webinar, we discuss the pros and cons of complex asset management practices and provide a simple but effective method for tracking and managing the devices and software licenses issued by your company. This helps your organization onboard and offboard more effectively, as well as keep your license agreements in compliance. Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Services and Product Info: Cerna Products - http://www.cernasolutions.com/products Cerna Products - http://www.cernasolutions.com/services
Views: 1426 Cerna Solutions
ServiceNow Demo: Vulnerability Response
 
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In this demo we show the end-to-end life-cycle of ServiceNow vulnerability and it's integration capabilities into Vulnerability Scanners, specifically Qualys. We talk through how vulnerability grouping works to reduce the number of items to work on, the way multiple factors are taken into account when prioritizing what to work on next, how connecting a vulnerability scanner can enrich and empower your CMDB, the ways ServiceNow can help you manage and track your exception process and how closed loop validation makes sure that only vulnerabilities that are actual fixed are marked closed. For more information, or to talk with our team about how to get started with Vulnerability Response for your organization, contact us at the information below: Company Website: https://www.cernasolutions.com Follow us on LinkedIn: https://www.linkedin.com/company/cerna-solutions-llc/ Phone: 844-804-6111 email: [email protected]
Views: 88 Cerna Solutions
WEBINAR: Automated Testing for ServiceNow: Past, Present, and Future
 
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In this recorded webinar, we discuss the current state of manual testing vs. automated testing on the ServiceNow platform. We also look at what to expect when implementing automated testing in your organization, as well as Cerna's Automated Testing solution, CapIO for ServiceNow. See links below for more information. Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] CapIO Info: CapIO full demo: https://youtu.be/arA7DPgeOXM CapIO Website: www.cernasolutions.com/capio CapIO Overview: http://www.cernasolutions.com/images/pdf/CapIOOverview.pdf
Views: 2054 Cerna Solutions
Webinar: Demystifying Service Portal for ServiceNow
 
40:18
Companies are finding that employee experience has a noticeable effect on retention, morale, and even productivity. ServiceNow's Service Portal makes it easy for employees to engage with your organization's information and services with options for both basic and advanced capabilities. In this webinar, we will show you how anyone can get more out of your Service Portal and make it easier for your employees to engage with your business. Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Services and Product Info: CernaDoc - Documentation for ServiceNow: www.cernasolutions.com/cernadoc CernaDoc - Documentation for ServiceNow: www.cernasolutions.com/cernadoc CernaDoc - Documentation for ServiceNow: www.cernasolutions.com/cernadoc CapIO - Automated Testing for ServiceNow: www.cernasolutions.com/capio Cerna Products - http://www.cernasolutions.com/products Cerna Products - http://www.cernasolutions.com/services
Views: 1563 Cerna Solutions
ServiceNow Demo: GRC - Policy and Compliance
 
16:18
In this demo we cover ServiceNow Policy and Compliance end to end, describing how the tool relates controls to frameworks, various methods of testing for control compliance including automated indicators and how we can use profiles to role up our compliance by various parts of the organization. For more information, or to talk with our team about how to get started with GRC - Policy and Compliance for your organization, contact us at the information below: Company Website: https://www.cernasolutions.com Follow us on LinkedIn: https://www.linkedin.com/company/cerna-solutions-llc/ Phone: 844-804-6111 email: [email protected]
Views: 201 Cerna Solutions
Product Demo - CapIO Triggers and Notifiers
 
03:22
CapIO Product Page - https://www.cernasolutions.com/products/capio-foundation/ CapIO's Trigger and Notifier features work together to integrate automated testing for ServiceNow into your organizations pre-existing processes and business solutions. Connecting ServiceNow development with other areas of your business saves significant time and promotes better results in your development process. For more information, or to schedule a CapIO demo with your team, contact us at the information below: Company Website: https://www.cernasolutions.com Follow us on LinkedIn: https://www.linkedin.com/company/cern... Phone: 844-804-6111 email: [email protected]
Views: 21 Cerna Solutions
Cerna Podcast Live: Ep. 5 - The ServiceNow Customization Cliff and how to keep from going over
 
01:03:06
Presentation Slides - https://cernasolutions.com/handouts/Dec2018/cpl-ep5-handout.pdf Join the experts at Cerna Solutions as we discuss all things ServiceNow in this live video podcast. In this episode, our ServiceNow experts look at what problems may arise from over-customization in ServiceNow, as well as review a number of best practices for successfully implementing beyond out-of-box functionality that won't lead to headaches in the future. In this session, we will discuss: - When to stay "Out-Of-Box" - When and how to go "Back-to-Box" - Customizing correctly - Your questions and comments Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Featuring: Tim Leigh - Host Carrie Padian - Sr. Technical Consultant, Cerna Solutions Tanner Kibler - Sr. Technical Consultant, Cerna Solutions Will Smith - Technical Consultant, Cerna Solutions
Views: 146 Cerna Solutions
WEBINAR - Empowering Your ServiceNow® Administrator
 
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Presentation Slides: https://www.cernasolutions.com/handouts/June2018/Empowering_Your_ServiceNow_Administrator_Handout.pdf Project Files: https://www.cernasolutions.com/handouts/June2018/DDD_Webinar-Files.zip Learn how to approach ServiceNow development like an architect during this webinar with Cerna Solutions. Join presenter Will Smith, Technical Consultant at Cerna, as he helps to introduce the concept of data-driven development for ServiceNow. In this webinar, he demonstrates how to build a scalable application that enables administrators to produce advanced customizable solutions. By the end of the webinar, participants will be able to enable their team to create pro-code results through ServiceNow's powerful configuration capabilities with little or no scripting required. In this webinar, we will discuss: - The concept and benefits of data-driven development in ServiceNow - How to approach everyday tasks from an architect's perspective - How, and why, you build an application that allows for admins to develop pro-code solutions - Best-practice techniques using testable, data-driven, and forward-thinking methods to develop your next solution Presented by: Will Smith – Technical Consultant Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected]
Views: 105 Cerna Solutions
Cerna Podcast Live Episode 2 - Tackling ServiceNow Platform Governance
 
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Join the experts at Cerna Solutions as we discuss all things ServiceNow in a live video podcast. In this episode, we will be discussing the benefits and the struggles of building a platform governance strategy for ServiceNow, and showing you a few steps necessary to develop a plan that works for your business. You can register to join live episodes at our website to ask questions as well as grow in your understanding of what ServiceNow can do. In this episode, we discuss: - What platform governance means and how it affects your business - Why ServiceNow customers need to have a strategy around platform governance. - Who needs to be involved and at what level. - How to start building a platform governance plan that works for your business. Special Guests: John Lamberta - Consulting Services Manager Josh Tessaro - Integrations and Security Manager Sabrina Ethridge - Platform Architect Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected]
Views: 79 Cerna Solutions
Cerna Podcast Live: Ep. 4 - Spooky ServiceNow Problems and How to Solve Them
 
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Join the experts at Cerna Solutions as we discuss all things ServiceNow in this live video podcast. In this episode, our ServiceNow experts will be telling spooky stories of common and not-so-common problems faced by ServiceNow professionals, including complications with Agile methodology, update set migrations, and Service Portal widgets to name a few. In This Episode, We Discuss: - Preventing a haunted agile release - How to wake up from a nightmarish update set migration - Freeing a possessed Service Portal widget - Your questions and comments Presented by: Tim Leigh – Host Jeff Pierce – Service Portal Practice Manager, Cerna Solutions Carrie Padian – Sr. Technical Consultant, Cerna Solutions Meg Hosty – Engagement Manager, Cerna Solutions
Views: 66 Cerna Solutions
WEBINAR: Supercharge ServiceNow® QA with 360° Testing by CapIO™
 
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The more your business uses ServiceNow®, the more important it is to have the right testing strategy. In this webinar, we will review the various testing levels and types that are essential to your QA operation, as well as how CapIO – Automated Testing for ServiceNow® uses 360° Testing to help you develop faster and more reliably. We will also discuss how to meet the automated testing needs of external applications, such as Jira or Slack, entirely within your ServiceNow application. We will discuss: - Incorporating various testing levels, such as Functional, Unit and Performance - Utilizing the right methods, such as regression, system, integration, and acceptance testing - Using CapIO to test external applications within ServiceNow - Using ServiceNow and CapIO to automate every level of testing Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected] Services and Product Info: CapIO - https://www.cernasolutions.com/capio Test Management - https://www.cernasolutions.com/services/test-management-services/
Views: 179 Cerna Solutions
Cerna Security Operations Management (SOM) Demo
 
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For businesses, security is more important today than ever before. Let Tom O'Neil from Cerna Solutions walk you through an overview of how to make full use of ServiceNow's Security Operations Management suite to best protect your organization and enable security best practices. Contact Cerna Solutions today at [email protected] to discuss how you can better protect your business with ServiceNow.
Views: 248 Cerna Solutions
Product Demo - CapIO mini
 
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CapIO Product Page - https://www.cernasolutions.com/products/capio-foundation/ CapIO mini is just one component of the CapIO Automated Testing Platform that allows users to run individual tests for ServiceNow development and view the output from a local machine. This helps to provide faster results without having to wait for an entire test plan to run, but also makes it easier and more reliable to debug and approve test scripts. For more information, or to schedule a CapIO demo with your team, contact us at the information below: Company Website: https://www.cernasolutions.com Follow us on LinkedIn: https://www.linkedin.com/company/cern... Phone: 844-804-6111 email: [email protected]
Views: 61 Cerna Solutions
Cerna Podcast Live Ep 3 - Solving Common Problems for Automated Testing in ServiceNow
 
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Learn more about CapIO - https://www.cernasolutions.com/products/capio-foundation/ Join the experts at Cerna Solutions as we discuss all things ServiceNow in this live video podcast. In this episode, we review a few of the most common obstacles in a successful automated testing practice, and how to overcome them using best practices as well as Cerna’s CapIO solution. In this episode, we discuss: - Why automated testing is difficult for some organizations to get started - How to select the right automated testing approach for your business - How does CapIO address common blocking issues for ServiceNow users - A look at CapIO’s latest features and most useful in action Special Guests: Sal Costa - Principal Architect Sabrina Ethridge - Platform Architect Angel Suon - Product Operations Company Website: www.cernasolutions.com LinkedIn: https://www.linkedin.com/company/cerna-solutions-llc/ Phone: 844-804-6111 email: [email protected]
Views: 63 Cerna Solutions
TrackMeet Full Demo
 
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Watch a demo of TrackMeet by Cerna Solutions: a collaborative meeting host built directly for ServiceNow. Organize meetings better by taking advantage of ServiceNow's single system of record. Take roll call, documents notes, create tasks, and even make changes to the record directly from the meeting platform. Ideal for CAB meetings, daily scrums, or any team meeting using ServiceNow records. Setting up TrackMeet in 2 Minutes: https://youtu.be/Vb5OGDPx8Yo Product Website: www.cernasolutions.com/trackmeet Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected]
Views: 98 Cerna Solutions
Setting up Meeting for TrackMeet in 2 Minutes
 
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Watch a brief run-through of TrackMeet by Cerna Solutions: a collaborative meeting host built directly for ServiceNow. Organize meetings better by taking advantage of ServiceNow's single system of record. Take roll call, documents notes, create tasks, and even make changes to the record directly from the meeting platform. Ideal for CAB meetings, daily scrums, or any team meeting using ServiceNow records. Full demo: https://www.youtube.com/watch?v=pyzLWef5oe4 Product Website: www.cernasolutions.com/trackmeet Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected]
Views: 37 Cerna Solutions
WEBINAR - Security Operations Management (SOM) for ServiceNow
 
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See a quick demo of Cerna's Security Operations Management for ServiceNow. We explain struggles many organizations are facing in managing critical data necessary for managing security for a large organization, and provide an overview of how to answer the question "Is my security getting better?" Service Website: www.cernasolutions.com/som Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected]
Views: 1251 Cerna Solutions
WEBINAR: 5 ServiceNow® Resolutions to Jumpstart 2018
 
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Presentation Slides: https://cernasolutions.com/images/webinar/5_ServiceNow_Resolutions_to_Jumpstart_2018.pdf ServiceNow plays a major role in your organization, which is why regular maintenance is mission-critical. In this webinar, we look at 5 habits for your business to keep your ServiceNow instance in-shape and ready for the challenges of the new year. In addition, we will discuss what you need to know to develop the right plan to keep ServiceNow running efficiently and securely. Join us to discuss: - Auditing Security Roles - Cleaning and updating catalog items - Reviewing your business's Knowledge Base - Checking scripts for best practices - Investigating long-running transactions Presented by: Carrie Padian Company Website: www.cernasolutions.com Phone: 844-804-6111 email: [email protected]
Views: 138 Cerna Solutions
Product Demo - CapIO Data Driver (Automated Testing for ServiceNow)
 
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https://www.cernasolutions.com/products/capio-foundation/ CapIO's Test Case Data Driver is a critical component for simplifying and accelerating the process of repetitive test development. This can be done by reducing the number of tests that need to be written while offering greater test coverage across the ServiceNow platform. This results in less effort and increased efficiency for your testing and development teams. For more information, or to schedule a CapIO demo with your team, contact us at the information below: Company Website: https://www.cernasolutions.com Follow us on LinkedIn: https://www.linkedin.com/company/cernasolutions Phone: 844-804-6111 email: [email protected]
Views: 45 Cerna Solutions