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How to Build Your Enterprise Service Management Strategy

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How to Build Your Enterprise Service Management Strategy Joe Jogmen, Enterprise Service Management Practice Manager, AHEAD To effectively provide service-centric support, IT organizations must first clearly define the services that business users consume and then build an understanding as to how individual IT components across all technology domains work together to comprise these business services. In this session, Joe will discuss a best practice approach to service modeling, illustrate how models can be rapidly created, and examine how those models can be used to achieve operational excellence through service assurance.
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JadeGlobal (8 months ago)
Our strategic partnerships with Oracle, Microsoft, Salesforce and ServiceNow and our highly trained staff of experts can help you design, implement and support a solid, integrated suite of applications to maintain your critical business applications. To know more visit http://www.jadeglobal.com/service/enterprise-application-services

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